Privacy Policy

1. Introduction

Premier Plantation Epoxy ("we," "us," or "our") operates the website at premierplantationepoxy.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us about our services. By using the Site, you agree to the practices described in this policy.

If you have questions about this policy, contact us at info@premierplantationepoxy.com or by phone at (754) 318-0003.

2. Information We Collect

Information You Provide

When you fill out a contact form, request a quote, or send us an email, we may collect:

• Your name
• Email address
• Phone number
• Physical address or service location
• Details about the project or service you are requesting
• Any other information you voluntarily include in your message

Automatically Collected Information

When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms that led you to our Site
• Date and time of your visit

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to improve your experience on the Site, analyze traffic patterns, and understand how visitors interact with our pages. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function as intended.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes or estimates
• To schedule and perform the services you request
• To communicate with you about your project, including follow-ups and scheduling
• To improve our website and understand which pages or services are most helpful to visitors
• To comply with applicable laws and regulations
• To detect, prevent, or address fraud, security issues, or technical problems

We do not sell your personal information to third parties. We do not use your contact information to send unsolicited marketing emails or text messages without your consent.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating the Site or conducting our business (for example, form processing services or website analytics providers). These vendors are required to protect your information and use it only for the purpose we direct.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If our business is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your information is subject to a materially different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, we may retain project records for several years to comply with licensing, warranty, or tax obligations. When information is no longer needed, we will securely delete or anonymize it.

6. Third-Party Links and Services

Our Site may contain links to third-party websites or embed content from third-party services (such as Google Maps). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

Our contact forms are powered by Tally (tally.so). When you submit a form, your data is also subject to Tally's privacy policy.

7. Analytics

We use Vercel Analytics to collect anonymous information about how visitors use the Site. This service does not collect personally identifiable information and does not use cookies. Data collected is used solely to improve the performance and content of the Site.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
• Opt-out: If you have received a communication from us and wish to stop receiving future messages, you may contact us directly to opt out.

To exercise any of these rights, contact us at info@premierplantationepoxy.com. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

10. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: